Which of the following options is important to research when planning to expand delivery of products and services to customers across the globe? What times of the day international shoppers are online The legal and tax considerations in that market …
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When selling to people in different countries, what payment form should you consider using if you aren’t already? Debit cards Credit cards PayPal or Worldpay Bank transfers
What should a business do first, when considering going into a new market? Hire an agency to translate its website into the local language Open a new office in the capital city Determine its ability to deliver products and review …
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Which of the following is primarily meant to target new customers online? Email marketing Print advertising Retargeting advertising Search advertising
When adapting your website for customers who speak a different language, what should you do? Have a ‘translate’ button that pulls a translation from an external provider Translate your content with consideration to particular words and phrases Translate your content …
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Before starting to promote products to other countries online, what could you use to gauge demand for your product in that specific market? Translation software Keyword planning tools Interviews with people from that country A range of search ads in …
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What is the best way to translate the content on your website for a new market? Google translate Native speakers Translation software Language guide
What is an example of product merchandising? Running an ad for your products Adding a way for customers to filter your products Displaying very specific, featured products on your home page Cross-selling products in the checkout process
Which of the following statements is true when describing how retargeting ads work? Retargeting ads are visible to people who haven’t been on your website yet Once a user visits your site, the code drops an anonymous browser cookie Once …
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Which of the following is a sign that customers are having trouble using a particular device to make purchases? Analytics shows you have a lot of mobile visitors, but very few purchases through mobile A specific product is not selling …
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What is the name of the process that describes what happens when a customer is taken to a separate site to complete a transaction before being sent back to the original site again? Second-party payment processing Third-party payment processing External payment processing …
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To an owner or administrator, what is a functional benefit of having an online store? It collects the addresses of your online store visitors It provides a backend system with order management It provides a quicker checkout process than a …
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Which of the following is an advantage of e-commerce? More relaxed checkout procedure Low operational costs Minimal interaction required with the customer Segmentation of audiences
What would be beneficial to include on a product description page? Previous versions of the product Links to other suppliers Reviews of the product Price comparisons
If you needed to showcase which parts of a website are being clicked on the most, which presentation type should you consider? Bar chart Pie chart Table Heat map
Which of the following is a benefit of using spreadsheets? Vast quantities of data can be stored, sorted and analyzed quickly Data can only be accessed when all users are online Valuable customer and market insights can be delivered quickly …
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